At GLAM Destin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://www.glamdestin.com/, use our web-based guest portal at https://guest.glamdestin.com/guest/login, or interact with us regarding our luxury vacation rentals.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you inquire about a property, submit a booking request, or contact us.
• Guest Information: Email addresses and/or phone numbers of accompanying guests for the purpose of granting digital access to reservation details.
• Booking Details: Dates of stay, number of guests, and payment information (processed securely through third-party providers).
• Website Usage Data: IP address, browser type, pages visited, and cookies to improve your experience on our site.
• Other Information: Any details you voluntarily provide in messages or forms.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our properties.
• Process booking requests and manage reservations.
• Communicate with you via email regarding your rental stay or optional special offers (you may opt out of promotional emails at any time).
• Deliver non-marketing operational text messages via SMS communications providers, including one-time verification codes (OTPs) and digital lock codes.
• Improve our website and services.
• Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers (e.g., payment processors) who help us operate our business.
• Legal authorities when required by law.

SMS Opt-In Data Protection

Notwithstanding any other provision in this policy, no mobile phone numbers or personal information collected via our SMS/text messaging program will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. All the above categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Opt out of automated text messages at any time by replying STOP to any message received, and you will receive an SMS message to confirm that you have been unsubscribed.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable measures to protect your information. However, no online transmission is 100% secure.

Categories of Third-Party Processors

We do not sell your personal data. To operate our hospitality business and digital services, we share defined data categories with the following classes of service providers:

• Payment Processors: To securely process rental deposits and transactions.
• Communications Providers: To transmit automated email confirmations and transactional SMS verification/access codes.
• Hosting and Infrastructure Providers: To secure, optimize, and serve our web applications and database architectures.
• Property Operations Software: To manage check-in dates and reservation scheduling.

Data Retention

We retain contact details, booking information, and automated consent logs only for as long as necessary to fulfill reservation contracts, maintain secure application access, optimize business operations, or comply with statutory financial accounting and legal obligations.

Children’s Privacy

Our web interface, guest applications, and vacation rental services are intended solely for adults. We do not knowingly collect, request, or maintain personal information from children under the age of 13 (or under 16 within applicable strict jurisdictions). If we learn that a child has provided us with personal information through our portal, we will delete it immediately.

Mechanism for Exercising Rights & Identity Verification

To access, correct, or request the deletion of your personal data, please submit a written request to reservations@glamdestin.com. To protect your security and property access integrity, we will verify your identity using your registered reservation details, an email confirmation link, or an SMS OTP code before processing your request. We will respond to all valid, verified requests within 30 days of receipt.

Geographic Scope and Governing Law

This Service is managed and operated within the United States and is intended strictly for users residing in or traveling to the Miramar Beach and Destin, Florida area of the United States. If you access our portal from outside North America, your data will be transferred to and processed securely within our U.S.-based cloud servers. This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, with legal venue established exclusively in Okaloosa County, Florida.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material modifications to how we handle or protect personal data, we will post the revised policy here and update the effective date. Your continued use of our website or guest portal after a modification notice constitutes acceptance of the updated practices.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

Email: reservations@glamdestin.com

Phone: (850) 553-0504

Website: https://www.glamdestin.com/

By using our website, you consent to the practices described in this Privacy Policy.

Effective Date: June 15, 2026